index

About

At Vistul, we believe fragrance is not just an accessory — it’s an expression of your personality, mood, and style. Our mission is simple: to bring you authentic luxury and designer perfumes that inspire confidence, elegance, and individuality.

From timeless classics to modern favourites, our carefully curated collection ensures only the highest quality scents reach your doorstep. Whether you’re searching for your signature fragrance or a special gift, Vistul makes every purchase effortless, memorable, and enjoyable.

Why Choose Vistul?

  • 100% Authentic Perfumes – Every product is genuine, brand-new, and sourced directly from trusted suppliers.

  • Safe & Secure Checkout – Protected with advanced SSL encryption for complete peace of mind.

  • Fast UK Delivery – Reliable shipping across the UK with no extra cost.

  • Customer-First Service – Your satisfaction is our top priority at every step.

Delivery Information

  • Processing Time: Orders dispatched within 1 business day.

  • Trusted Couriers: Royal Mail, DPD, DHL, Evri (Hermes), and UPS.

  • Estimated Delivery: 1–2 working days across the UK.

  • Shipping Costs: Always free within the UK.

  • Order Tracking: Every order comes with a tracking number.

  • Address Changes: Updates accepted within 24 hours of purchase.

  • Incorrect Address: A small re-shipping fee may apply if returned due to incorrect details.

For full details, see our Shipping Policy.

Returns & Refunds

We want you to love your fragrance. That’s why we offer a 30-day return policy for all UK customers.

  • Returns Accepted: Items must be unused and in their original packaging.

  • Free Returns: Available across the UK.

  • Refunds: Processed within 10 business days after receiving your return.

  • Exchanges: Simple and hassle-free.

  • EU Customers: Enjoy a 14-day cooling-off period under EU law.

For full details, see our Refund Policy.

Our Promise

Every fragrance at Vistul is 100% genuine and exactly as described. If you’re ever unsatisfied, our dedicated team will resolve the issue promptly. Your trust is the foundation of our business.

Privacy & Data Protection

We take your privacy seriously and fully comply with UK GDPR regulations.

  • What We Collect: Contact and order details (name, email, address, payment info).

  • Why We Collect It: To process orders, provide updates, and offer support.

  • Your Rights: You can request access, corrections, or deletion of your data anytime.

We also use cookies to:

  • Improve browsing and checkout experience.

  • Enhance site speed and performance.

  • Remember your preferences for smoother shopping.

For full details, see our Privacy Policy.

Secure Shopping, Always

From browsing to checkout, your journey with Vistul is fully protected by SSL encryption and Shopify’s industry-leading security. Your personal and financial information remains safe at all times.

Contact Us

Phone: +44 7378 488890
Email: info@vistul.com
Address: 33 Richard Road, Rotherham S60 2QP, United Kingdom

Thank You for Choosing Vistul

We’re more than a perfume store — we’re here to help you discover fragrances that become part of your story. With exceptional products, outstanding service, and a seamless shopping experience, we’re proud to be your trusted destination for luxury and designer scents.